Give your new mattress time to “air out.” Let it sit for a couple of hours before you place bedding on it. Letting it air will help dissipate the “new” smell some folks find to be strong when the set is brand new.
Give your body some time to adjust to your new sleep set. If you’ve been sleeping on the same set for a long time your new set will feel quite different (that’s why you bought it!). Your body might have a “learning curve” of a couple of nights to get used to it.
Expect some settling and compacting of the top in the first couple of years. This is natural and doesn’t affect the performance or the quality of the bed. Slight body impressions are not a sign of any defect, just an indication the bed is being used.
Using a mattress pad will help keep your new set fresh and clean and protect you in the case of a warranty issue. All mattress warranties are void if the mattress is soiled in anyway.
Keep the trade labels and law labels on the bed. Not only will it help identify what it is but it is a requirement for any type of warranty claim.
Use a box spring that was designed for use with your new bed. Even though they might appear new, a used box spring doesn’t have the uniform firmness a new one will have. Different types of mattresses have different types of springs designed specifically to be used as a unit.
Never use dry cleaning fluid on your mattress. The harsh chemicals will break down the construction materials and damage your new bed.
Some new mattress sets will be thicker than what you previously owned. You might need to get “deep pocket” sheets or some sheet grippers to help keep sheets on the mattress. Lo profile box springs are available to lower the overall height of the bed.
Use a sturdy frame for your new bed. King and queen sizes require a center support so they won’t sag in the middle.
Mattresses and Box Springs Warranties
Sleep products come with a variety of warranties against manufacture or material defects. They can be from one year to twenty depending on the type of mattress and the manufacturer. Your new sleep set should have come with a written warranty. If you didn’t get one with your bed, contact the store and we’ll get you one. Your salesperson should be able to answer any questions that you might have about warranties. There are some things that mattress warranties DO NOT cover.
The manufacturer buys the fabric (ticking) from another source so they don’t put any type of warranty on that.
Most mattresses don’t even come with handles any longer since they are one sided and don’t need to be turned. If your mattress did come with handles, they are meant for positioning the mattress, not carrying it and are not warranted.
If the mattress you bought three years ago isn’t as comfortable as it was when it was new, that is not a defect. Manufacturers will not replace a mattress simply because it’s become “uncomfortable.”
Over the life of a mattress it will start to show impressions of use. Slight (less than 2”) impressions are not defects but signs of use.